Privacy Policy:

Palzin Pvt. Ltd. ("us", "we", or "our") operates the website (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at


Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies are small pieces of data stored on a User’s device.

Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed.

For the purpose of this Privacy Policy, we are a Data Controller of your data.

Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller.

We may use the services of various Service Providers in order to process your data more effectively.

Data Subject is any living individual who is the subject of Personal Data.

The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

Information We Collect

We collect information for specific purposes, such as providing our Services, enhancing your experience, and ensuring the security of our platform. The information we gather falls into two categories:

Information You Provide to Us

We collect information you provide to us in various contexts, including when you sign up for an account or purchase our services. The data collected may include:

  • Basic Account Information: To create an account, we require your name, surname, email address, and password.
  • Transaction and Billing Information: When you make purchases, we collect additional personal and payment details, including your name, credit card information, and contact information.
  • Credentials: Depending on the Services you use, you may provide credentials for your website, such as SSH, FTP, and SFTP usernames and passwords.
  • Communications With Us: Information you share when responding to surveys or contacting our support team.
Information We Collect Automatically

We also gather certain information automatically to improve our Services and enhance user experiences. This information includes:

  • Log Information: Common data like browser type, IP address, device identifiers, language preference, referring site, access date and time, operating system, and mobile network information. We collect this when you use our Services.
  • Usage Information: We monitor your interactions with our Services, such as the pages you visit and the features you use to gain insights and enhance our offerings.
  • Location Information: Approximate device locations based on IP addresses, enabling us to determine regional traffic to our Services.
  • Information from Cookies & Other Technologies: We employ cookies and pixel tags to identify and track visitors, usage, and access preferences for our Services. This helps us better understand how people use our platform and measure the effectiveness of email campaigns.

We retain your personal information only as long as necessary for the purposes outlined in this privacy policy or as required by applicable law.

How And Why We Use Information

We use your information for various purposes, including:

  • Providing our Services: Creating and maintaining your account, processing payments, and facilitating your use of our Services.
  • Improving Our Services: Enhancing our platform, introducing new features, and analyzing how users interact with our Services.
  • Analyzing User Behavior: Monitoring and understanding how users engage with our Services to make continuous improvements.
  • Advertising and Promotions: Measuring the effectiveness of our marketing, keeping you informed about offers and promotions, and personalizing your experience.
  • Security: Protecting the integrity of our Services, detecting and preventing fraudulent activities, and ensuring the safety of our platform and users.

We process your information based on various legal grounds, including fulfilling our contractual obligations, complying with legal requirements, protecting your vital interests, pursuing legitimate interests, and obtaining your consent where applicable.

Sharing Information

We prioritize the security and privacy of your information. We do not sell your personal information. However, we may share information about you in limited circumstances, which include:

  • Subsidiaries, Employees, and Independent Contractors: We may disclose your information to subsidiaries, employees, and independent contractors who need access to assist in providing our Services.
  • Third-Party Vendors: Information may be shared with third-party vendors who provide services related to our platform, such as payment processing, analytics, and marketing.
  • Legal Requests: We may disclose information in response to subpoenas, court orders, or other government requests.
  • Protecting Rights and Property: In cases of imminent danger or to protect the rights and property of Palzin Monitor and others, we may disclose information.
  • Business Transfers: If there is a merger, sale of company assets, or acquisition, user information may be transferred or acquired by a third party, subject to the terms of this Privacy Policy.
  • With Your Consent: We will share information if you provide consent or direct us to do so.
  • Aggregated or De-Identified Information: We may share information in an aggregated or de-identified form that cannot reasonably identify individuals.


While no online service is entirely immune to security risks, we diligently work to safeguard your information against unauthorized access, use, alteration, or destruction. This includes monitoring our Services for vulnerabilities and taking reasonable measures to protect your data.

We encourage you to enhance your account security by enabling features such as Two-Step Authentication.


You have the following choices regarding your information:

  • Limit Information Provided: When creating an account, you may choose to withhold optional information. Keep in mind that some features may be inaccessible without this information.
  • Opt-Out of Electronic Communications: You can opt out of receiving promotional messages while still receiving essential account-related communications.
  • Set Browser to Reject Cookies: You can configure your browser to block or remove cookies, although some Services may be affected.
  • Close Your Account: If you decide to discontinue using our Services, you can close your Palzin Monitor account. Please note that we may retain your information as required by law.

Retention of Data

Palzin Pvt. Ltd. will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Palzin Pvt. Ltd. will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data to United States and India to process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Palzin Pvt. Ltd. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Personal data is transferred to servers maintained by Amazon Web Services (AWS). AWS is certified under the EU-US Privacy Shield, ensuring that we can transfer data outside the EEA in a compliant way.

Disclosure Of Data

Business Transaction

If Palzin Pvt. Ltd. is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, Palzin Pvt. Ltd. may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Palzin Pvt. Ltd. may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Palzin Pvt. Ltd.
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

"Do Not Track" Signals

We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites and web app that you do not want to be tracked.

However, if you choose to set your browser to remove or reject browser cookies before using Palzin Monitor’s websites and apps, with the drawback that certain features of Palzin Monitor may not function properly without the aid of cookies.

Your Rights

Palzin Pvt. Ltd. aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

Whenever made possible, you can update your Personal Data directly within your account settings section. If you are unable to change your Personal Data, please contact us to make the required changes.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the right:

  • To access and receive a copy of the Personal Data we hold about you
  • To rectify any Personal Data held about you that is inaccurate
  • To request the deletion of Personal Data held about you

You have the right to data portability for the information you provide to Palzin Pvt. Ltd.. You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it.

Please note that we may ask you to verify your identity before responding to such requests.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

List of Sub-processors

To provide our Services effectively, we use a range of trusted products and services. Here is a list of our sub-processors:

Amazon Web Services, Inc.
Google, Inc.
Cloudflare, Inc.
Facebook, Inc.
OpenAI OpCo, LLC.
Microsoft Online, Inc.
HubSpot, Inc.
GoDaddy, Inc.
Deepnote, Inc.
Stripe, Inc.
Pusher Ltd.
Plivo, Inc.
SmartBear Software, Inc.
FrontApp, Inc.
Chartmogul, Inc.


We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.

Behavioral Remarketing

Palzin Pvt. Ltd. uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.

Google AdWords

Google AdWords remarketing service is provided by Google Inc.

You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page.

Google also recommends installing the Google Analytics Opt-out Browser Add-on for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.


Facebook remarketing service is provided by Facebook Inc.

You can learn more about interest-based advertising from Facebook by visiting this page.

To opt-out from Facebook's interest-based ads follow these instructions from Facebook.

Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA, the Digital Advertising Alliance of Canada, or the European Interactive Digital Advertising Alliance in Europe, or opt-out using your mobile device settings.

For more information on the privacy practices of Facebook, please visit Facebook's Data Policy.


We may provide paid products and/or services within the Service. In that case, we use third-party services of Stripe for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processor we work with is Stripe. Their Privacy Policy can be viewed here.

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Subscribe to Updates - Feature on Palzin Monitor Status Pages

Palzin Monitor's "Subscribe to Updates" subscription feature, available on your status pages, allows you to proudly display your system's uptime to your audience. By upgrading to our PRO plan, you unlock the subscription option, enabling your audience to receive important announcements and updates through email, all of which are facilitated by our servers.

When a user decides to subscribe, they will be prompted to provide their email address. To activate their subscription, the user must verify their intention by responding to a confirmation email sent to their inbox. Please be aware that we securely store their email address within our database, and neither the status page owner nor Palzin Monitor can access or view this information.

Users have the freedom to opt out of receiving updates at any time. They can do so by clicking the unsubscribe link included in every status update email or by using the option available directly on the status page. For added security, this action also requires email confirmation to ensure the user's preferences are accurately registered.

It's essential to note that both the owner of the status page and Palzin Monitor retain the right to remove users from the updates list without prior notification to the subscriber. In the event that the status page is removed, all associated data, including subscribed email addresses, will be promptly deleted. We value your privacy and are committed to safeguarding your data.


The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.

However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.

You can read more about our data security here.

Children's Privacy

Our Service does not address anyone under the age of 17 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 17. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at

These policy were published on 20th July 2021.

These policy was updated on 20th Sept 2023.